Unique Promise

Unique Imports – A customer-centric company to the hilt!

It’s our Unique Promise to customers that they will never be left unattended and uncared. We make sure a high quality product is shipped at customers’ doorsteps within the time promised. We keep a hands-on customer focused approach and give our best to make our customers experience smooth, and hassle free.


We make placing payments through to despatch of orders very simple and easy for you to follow. Once payment has been made we will make sure that you delivery is despatched on time


If any such instance occurs whereby the customer sees that there is a drop in quality of services, you can report that to us and we will take instant remedial action to resolve the problem.


The commitments to customers that we will honor at all costs are:

  • 12-month guarantee on all water coolers purchased from us

  • Your purchase will be restored to working condition if it breaks down or stops working, just ask us for HELP

  • No tying down into contracts; once purchased it's all yours
  • Care tips and safety instructions included with each machine when you make a purchase

  • A customer service team always ready to help out, when faced with a problem or when additional information is needed just email us directly

  • All faults which are reported to us are dealt with within 48hours

  • A machine that cannot be fixed is replaced with a new one, under the terms of warranty

 

We stand steadfast by the side of our customers and never let them feel that they have been left in the lurch. Super cool designs, timely delivery of shipments and, an unbelievable price are the reasons that customers return to us ‘with more orders.


We endeavor hard to fulfill our commitment, our word, and our promise so that you are left feeling completely happy with our services.

Desktop Hot & Cold Water Dispenser
  • Easy to Install, Serve Delicious Water
  • A Range of Eye Catching Designs
  • Stain Resistant, keeps shine intact
  • Serves Hot Water for Beverage Making
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UI-1A

Desktop Mineral Water Dispenser
  • Beautiful Designs, Ravishing Looks
  • Quick installation, Low Maintenance
  • Environmentally Friendly, space saving
  • Delicious Drinking Water on Fingertips
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UI-2A
Desktop Portable Water Dispenser
  • Sleek & Slim

  • Suitable For Hot Beverages

  • Durable and easy- to-use
  • Space Saving
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UI-3A